[1]
Kumar, I. , Shome, M.K. , Verma, J.K. and Kumar, A. 2021. Customer Relationship Management (CRM) in the Public and Private Sector Banks in Bihar: A Comparative Study. International Journal of Management and Sustainability. 10, 4 (Dec. 2021), 114–122. DOI:https://doi.org/10.18488/journal.11.2021.104.114.122.