Noor, K.B.M. and Dola, K. 2013. Towards Low Carbon Society: Exploring Users Perceptions on the Service Quality Level Performance of Public Transport Staff in the Klang Valley. International Journal of Management and Sustainability. 2, 8 (Jul. 2013), 138–149. DOI:https://doi.org/10.18488/journal.11/2013.2.8/11.8.138.149.