NOOR, K. B. M. .; DOLA, K. . Towards Low Carbon Society: Exploring Users Perceptions on the Service Quality Level Performance of Public Transport Staff in the Klang Valley. International Journal of Management and Sustainability, [S. l.], v. 2, n. 8, p. 138–149, 2013. DOI: 10.18488/journal.11/2013.2.8/11.8.138.149. Disponível em: https://archive.conscientiabeam.com/index.php/11/article/view/929. Acesso em: 3 jul. 2024.