SKOWRON, L. .; GASIOR, M. . Diagnosis of the Process of Building Relationships between Customer and Company and Company and Employee. International Journal of Management and Sustainability, [S. l.], v. 3, n. 9, p. 530–539, 2014. Disponível em: https://archive.conscientiabeam.com/index.php/11/article/view/982. Acesso em: 25 aug. 2024.