HOO, W. C. .; CHING, K. Y. P. .; CHENG, A. Y. .; SAEED, K. .; SHAZNIE, A. . An examination on the factors that influence the intention to use chatbots in Malaysia . International Journal of Management and Sustainability, [S. l.], v. 12, n. 3, p. 380–390, 2023. DOI: 10.18488/11.v12i3.3457. Disponível em: https://archive.conscientiabeam.com/index.php/11/article/view/3457. Acesso em: 20 may. 2024.