Index

Abstract

The aim of this research is to determine the factors that influence the human capital of an organisation. An investigative study has been used to observe an exploratory factor analysis (CFA) of human capital. This study has been undertaken on the Ready-Made Garment (RMG) industry in Bangladesh and includes responses from 300 garment organisations using the cluster sampling technique. IBM, SPSS, and AMOS softwares were used to carry out the statistical analysis.  The results suggest that skills, education and training, knowledge and competencies, and the attitudes of employees are very important elements of human capital. This study provides empirical evidence on the factors that affect human capital. It advises the policy maker to focus on key variables that affect the development of human capital in Bangladesh’s RMG industry. Bangladesh has a rapidly growing economy, currently maintaining above six percent annual growth in Gross Domestic Production (GDP), largely driven by the RMG industry.

Keywords: Human capital, RMG, Skills, Training, Education, Competency.

Received: 31 December 2018 / Revised: 25 January 2019 / Accepted: 6 March 2019/ Published: 15 April 2019

Contribution/ Originality

This study undertakes the first logical analysis of this critically important sector and uncovered those variables that have significant influence on developing the human capital of an organisation RMG industry in Bangladesh.


1. INTRODUCTION

The human capital (HC) of companies is an important issue in contemporary management literature. Development of human capital improves the job performance of employees by equiping them with new and relevant skills and experience. HC is the key element in achieving a sustainable competitive advantage, and in improving employees’ productivity (Schultz, 1993). HC consists of ability, intelligence, knowledge, skills, expertise, aptitudes, attitudes and other acquired traits contributing to production that gives an organisation its distinctive competencies. According to Marimuthu et al. (2009) human capital includes the processes related to employees’ education and training. This in turn improves those skills, knowledge, values and abilities that directly impact their job satisfaction and performance, and ultimately improves organisational performance.        

HC, in particular, denotes the individual’s knowledge entrenched in the organisations’ combined capability to achieve the best results from its employees (Bontis, 2001). It is explained as the total amount of the employees’ skills, tacit knowledge, capabilities and experience (Edvinsson and Malone, 1997). According to Davenport and Prusak (1998) human capital comprises the intangible resources of effort, time and ability with which employees enrich workplace capital. Human capital traits – including education, skills, knowledge and experience – are critical assets for the success of entrepreneurial organisations (Sexton and Bowman, 1985; Pfeffer, 1994; Florin et al., 2003). Human capital has been illustrated in various studies that apply the idea to entrepreneurship (Chandler and Hanks, 1998; Davidsson and Honig, 2003; Rauch et al., 2005). Investors place great significance on the HC practices of entrepreneurs in the course of their assessment of a firm’s potential (Stuart and Abetti, 1990). Experience and management skills are the most widely used criteria for selecting the employees of venture capitalists. A majority of writers concur that ongoing investment in human capital is essential to the success of a business (Bruderl et al., 1992; Dyke et al., 1992; Cooper et al., 1994; Bosma et al., 2004; Van Der Sluis et al., 2005; Cassar, 2006). Furthermore, HC may play an even greater part in increasing knowledge-based activities in most working environments (Pennings et al., 1998; Honig, 2001; Sonnentag and Frese, 2002; Bosma et al., 2004). This study undertakes a theoretical and empirical investigation into the relationship between human capital and organisational performance within a conceptual framework where organisational performance is measured by both financial and non-financial indicators.

2. PROBLEM STATEMENT

Bangladesh is one of the major global players in the ready-made garments industry. The roots of this industry extend back to the glorious ancient clothing businesses of Bengal in the Mughal period. “Dhakai Musline” was famous for its inimitability, and foreign merchants exported garments made in this style to many parts of the world.  The late 1970’s birthed the contemporary RMG sector. Despite rising tension between workers and owners in 2006, the garment industry basically stable. Bangladesh successfully tackled global recession in 2009 and ranked as the second largest exporting country in 2010. But, the “Rana Plaza” incident and a fatal fire at “Tazreen Fashions” in 2013 again brought into focus major issues affecting the safety question of workplaces in the industry. Bangladesh was subjected to tremendous pressure from the global community to improve workplace health and safety, and also lost its general system of preferences (GSP) status in the United States’ market. In consequence, BGMEA, BKMEA and other international organisations decided to work jointly to ensure worker safety with a view to recovering the image of the Bangladeshi RMG sector. Despite these challenges, there has been significant growth in RMG. After starting with just nine garments in the 1970s, over 4,500 different types are now produced for export in Bangladesh, catering to a multi-billion-dollar global market. The success of the RMG industry has so far been based on the quality of the product and cheap labour, with women representing 90 per cent of the workforce.

3. LITERATURE REVIEW

Quantifying the "human element” in business capital is not a new concept. It has long been recognised as vital to productivity (Becker, 1962), and has been progressively acknowledged as an element developing the competitiveness of organisations (Bartel, 1989; Senker and Brady, 1989; Howell and Wolff, 1991; Prais, 1995). Adam Smith, List and Say recognised the acquired abilities and skills of human beings as human capital, whereas Fisher, Von Thunen, Marshall, Walras and Senior recognised human beings themselves as capital. According to Adam Smith, the skills of a man may be considered as a machine that has a real cost and generates profit. Vein and J.B. Say emphasised that since abilities and skills are earned at an expense and intended to improve employees’ productivity, they should be considered as capital (Say, 1821). In spite of this List (1909), having concentrated on the doctrine of nationality, emphasised intangible capital, that is, the accumulation of all inventions, discoveries, improvements, exertions and perfections from past generations.

Walsh (1935) posited that the greater their advance in education, the greater the potential profitability of the worker, and hence the necessity to consider them as a capital investment. Thus, abilities achieved through professional learning and education thoroughly enrich conventional capital. The idea of HC was formalised in the 1960s with the introduction of the human capital theory developed by Schutz (1961a;1961b) and Becker (1962). Schultz analysed educational expenses as a mode of investment, whereas Becker initiated a theory of human capital formation that explained the rate of return on investment in training and education. In a seminar, Becker (1962) defined his concepts as “specific human capital” (on-the-job training) and “general human capital” (off-the-job training and formal education). According to him and the majority of scholars who accept the notion of human capital, skills, education and human capital are identical concepts.

According to Coleman (1988) human capital relates to individuals’ abilities and knowledge that allow improvement in accomplishment and economic growth. Sandberg (1986) suggests that an organisation’s particular human capital - specifically skills and knowledge - may give it a competitive advantage over its competitors. Chen et al. (2004) defined his ideas of human capital as a mixture of individuals’ competence, attitude and creativity. Employees’ knowledge and talent within organisations including know-how, competence, capacities, attitude, creativity and intellectual agility are denoted as human capital (Sandberg, 1986; Samad, 2010). Santos-Rodrigues et al. (2010) viewed human capital as a competencies: know-how, skills, commitment and loyalty.

“Generic” and “organisation-specific” are the two dimensions of human capital. Generic human capital takes place outside of the organisation through formal education and years of work experience (Swart, 2006). Hitt et al. (2001) argued that people earn knowledge and skills from education and experience before joining the organisation. Organisation-specific human capital is achieved during the term of employment. People gain knowledge and continue to learn by doing (Hitt et al., 2001). Organisation-specific human capital is highly valuable because the skills and knowledge earned on the job by employees are distinctive to the firm and cannot easily be shifted to its competitors (Swart, 2006).

According to Garavan et al. (2001) human capital contains four important attributes: a) adaptability and flexibility; b) development of individual competencies; c) individual employability, and d) the growth of organisational competencies. Boyatzis (1982) established a model that stressed competency as central to the value of human capital. His enhanced model emphasised those fundamental characteristics of employees that contribute to effective and superior performance. These include motives, traits, skills, knowledge, self-image and social role, both effective and cognitive. Boyatzis et al. (2002) recommended that in order to face competition, highly competent managers actively contribute to the design of effective programs and learning methods. The study of Odhon’g and Omolo (2015) found a statistically significant relationship between human capital investment and organisational performances. The variables of skills developments, education, knowledge management and training have significant relation with organisational performance. Investment in the HC is an instrument for adding value, and constitutes part of a sound human capital risk management strategy. Saini et al. (2016) found that skills, knowledge, creativity and innovation capability within human capital as a whole have a significant and positive impact on the organisation’s quality of performance.

4. OBJECTIVE

The objective of the study is to discover the factors that influence the human capital of an organisation in Bangladesh’s RMG sector.

5. RESEARCH METHODS

5.1. Research Design

An investigative study has been used to observe the exploratory factor analysis (EFA) of human capital.

5.2. Sampling and Sample Size

According to BGMEA, there are almost 4,500 garments factories in Bangladesh. The study was conducted on 300 respondents from 300 garments using the cluster sampling method. The researcher has divided the whole country into five clusters namely Dhaka, Chittagong, Gazipur, Narayanan and other areas of the county. Respondents were selected from each of the clusters according to availability. The respondents were the Head of Human Resources (HR) or other senior officials such as Directors, Managing Directors, General Managers and Deputy General Managers.

5.3. Survey Instrument

The researcher has undertaken a comprehensive literature review to identify variables and items. A self-administered survey instrument was developed consisting of 28 items within four categories, namely: skills, education and training, knowledge and competencies, and attitudes of employees (included in Appendix C). The questions were developed with five-point Likert scale wherein part one (1) of the questionnaire refers to ‘strongly disagree’ and five (5) refers to ‘strongly agree’. The survey instrument was developed while keeping two criteria in mind:

  1. that the instrument meets reasonable reliability and validity standards; and
  2. that the instrument is short and practical to administer in terms of the amount time required to complete.

5.4. Data Collection Procedure

Both primary and secondary data have been used in this study. Primary data was collected through face-to-face interview, sending and receiving questionnaires by email.  The researcher attempted to conduct interviews with 300 respondents. After scheduled confirmation, the researcher firstly briefed the respondents about the purpose of the study, then asked them the questions and filled-in the form accordingly. Respondents took ten to 15 minutes on average to complete the survey. 215 respondents were interviewed. Of the 215 instruments 7 were rejected due to incompleteness. The success rate was 69% (208*100/300). Secondary data were collected from research studies, books, journals and academic working papers.

5.5. Data Analysis

All raw data collected was reviewed, edited and entered into an Excel file for summarisation, and then imported into the Statistical Package for the Social Sciences (SPSS) 20 software to discover the factors that affect human capital in Bangladesh’s RMG sector.

IBM SPSS AMOS software was used to develop a structural equation model (SEM) and to interpret standard multivariate analysis including factor analysis, correlation, regression and analysis of variance. Skills, education and training, knowledge, competencies and attitudes have been considered as exogenous variables. Organisational performance has been considered as an endogenous variable. All the items or observed variables under each latent variable have been used to a form-measured model.

6. RESULTS AND DISCUSSION

The findings are discussed under the following sub-headings.

6.1. Respondents’ Profile

In Table 1 85 per cent of respondents were male, and 11.5 per cent female. The operational age of 34.6 per cent of organisations is up to 10 years, and 65.4per cent between eleven to 20 or above. 58.2 per cent of organisations have employees of 1,000 to 5,000 while 27.9 per cent have fewer than 1000. A large majority of respondents (91.3 per cent) were between 41 to 60. 47.1 per cent had experience of between eleven to 20 years.

Table-1. Respondents’ Information

Demographic information
Percentage
Gender
Male
88.50%
Female
11.50%
Operational age of Organization
Number of employees in selected org
5 years or less
8.20%
0-999
27.90%
6-10 years 
26.40%
1000-5000
58.20%
11-15 years
22.60%
5001-10000
8.70%
16-20 years
17.80%
10001-20000
2.90%
20-Above
25.00%
20001-Above
2.40%
Age of respondents 
Year of Experience
40 years or less
5.30%
1-10 years
27.40%
41-50
34.60%
Nov-20
47.10%
51-55
32.70%
21-30
19.70%
56-60
24.00%
31-40
5.30%
61 or above
3.40%
40-above
0.50%

Note: Data have been compiled by the researchers.

6.2. Reliability Measures

Reliability displays the inside consistency of a set of items in the assessment of study variables. To analyse the reliability of the variable, Cronbach’s Alpha coefficient value has been used in Table 2. Cronbach’s alpha value is the most widely used method to measure the reliability of the scale (Hair et al., 1998; Page and Meyer, 2000; Cooper and Schinder, 2001; Malhotra, 2002). It may be said that Cronbach’s alpha value ranges from “0” to “1” but the satisfactory value is required to be more than 0.60 for the scale to be reliable (Cronbach, 1951; Malhotra, 2002). However, the Cronbach's alpha of this study is 0.912 which indicates that the survey instrument used for data collection is highly reliable (Hair et al., 1998). The reliabilities of the components of Human Capital are as follows:

Table-2. Reliability Statistics of Variables.

Latent Variables
Cronbach's Alpha
Number of Items
Skills (F1)
0.796
6
Education and Training(F2)
0.674
4
Knowledge and Competencies(F3)
0.832
11
Attitudes (F4)
0.779
7
All variable together 
0.912
28

6.3. Path Diagram

Path analysis is used to explain causal models and explore the interaction affects and pathways between observed and/or latent variables. Skills, education and training, knowledge and competencies, and attitudes have been considered as latent variables Figure 1.

Figure-1. Path Diagrams of Human Capital of RMG Insustry.

N.B: Here, F1= Skills, F2= Education and Training, F3= Knowledge and Competencies and F4= Attitudes of employee.

Table-3. Model Summary of Goodness-of-fit index.

Index
Level of acceptance
Result
Note
Absolute Fit Index
Root Mean Square Error of Approximation (RMSEA)
<0.08
0.056
A value less than 0.05 is considered for a perfect fit, between 0.05 to 0.08 is considered for an acceptable fit
Incremental Fit Index
Goodness Fit Index (GFI)
0.832
A value 0 indicates a poor fit value 1 indicates a perfect fit.
Normal Fit Index (NFI)
0.90>
0.746
Relative Fit Index (RFI)
0.719
Incremental Fit Index (IFI)
0.881
Tucker-Lewis Index (TLI)
0.866
Comparative Fit Index (CFI)
0.879
Parsimonious Fit Index (NFI)
Normed Chi-square
1.00-5.00
1.658
Less than 3 are preferred up to 5 is acceptable.

In order to assess the structural equation model, it is necessary to test the soundness of fit indices. It prescribes whether the structural model fits the data or not. The outcome of the model demonstrates that the hypothesised model fits the data absolutely. The fit index values are Chi-square=1.658, GFI=0.832, NFI=0.746, RFI=0.719, IFI=.881, TLI=.866, CFI=0.879, and RMSEA=0.056 Table 3. These results demonstrate that the proposed model is the best fit for the data.

Table-4. Regression Weights: (Group number 1 - Default model).

Observed Variables
Relations
Latent Variables
Estimate
S.E.
C.R.
P
Label
Technical skills
<---
F1
0.622
0.08
7.763
***
par_1
Analytical skills
<---
F1
0.763
0.083
9.207
***
par_2
Leadership skills
<---
F1
0.624
0.086
7.227
***
par_3
Communication skills
<---
F1
0.768
0.098
7.84
***
par_4
Decision-making skills
<---
F1
1
Problem-solving skills
<---
F1
0.825
0.097
8.469
***
par_5
Access to training 
<---
F2
0.805
0.12
6.686
***
par_6
Well trained
<---
F2
1
Attract and retain talent
<---
F2
0.959
0.128
7.466
***
par_7
Educational profile
<---
F2
0.883
0.144
6.119
***
par_8
Adaptable to change
<---
F3
0.553
0.102
5.416
***
par_9
Entrepreneurial zeal
<---
F3
0.849
0.102
8.311
***
par_10
Creative 
<---
F3
0.9
0.1
8.977
***
par_11
Aware of global trend
<---
F3
0.874
0.101
8.651
***
par_12
Competency 
<---
F3
0.687
0.079
8.739
***
par_13
New idea 
<---
F3
1
Share knowledge
<---
F3
0.629
0.091
6.934
***
par_14
Long tenure
<---
F3
0.649
0.103
6.311
***
par_15
Experience 
<---
F3
0.609
0.094
6.468
***
par_16
Information sharing
<---
F3
0.599
0.082
7.333
***
par_17
Work as a team 
<---
F3
0.63
0.082
7.689
***
par_18
Loyal 
<---
F4
0.955
0.147
6.485
***
par_19
Committed 
<---
F4
0.692
0.116
5.985
***
par_20
Satisfaction 
<---
F4
0.883
0.139
6.362
***
par_21
Self-motivated 
<---
F4
0.96
0.148
6.482
***
par_22
Tendency to leave 
<---
F4
1
Willingness 
<---
F4
0.742
0.143
5.204
***
par_29
Trustworthiness 
<---
F4
0.858
0.15
5.717
***
par_30

Regression weights indicate unstandardized loadings of the model where SE stands for standard errors, CR stands for the critical ratio P which stands for P-value Table 4. We know that a p-value of less than 0.05 or a critical value more than 1.96 is statistically significant. Here, three asterisks (***) indicate that p-value is smaller than 0.001, and all critical value of the above table is higher than 1.96. In this case, all of the estimates are significant. Employee variables such as decision-making skills, training, ability to generate a new idea, and a tendency to leave the organisation appear to be the best indicators of skills, education and training, knowledge, competencies and attitudes. Other variables range from 0.553 to 0.960.

The Table 5 displays standardised regression weights (factor loadings) for a common factor and each of the indicators. Here the adaptability to change has the lowest factor loading of 0.398, suggesting that it is a less reliable indicator of knowledge and competency. Other variables have moderate to strong standardised loading, ranging from 0.462 to 0.749.

The Table 6 indicates the mean weight of all the variables, ranging from 3.135 to 4.053. Here, the mean value is statistically significant if p-value is 0.000. In the table, technical skills and the strength of employees’ commitment achieved the highest means of 4.053 and 4.00 respectively.        

Table-5. Standardized Regression Weights: (Group number 1 - Default model).

Observed Variables
Relations
Latent Variables
Estimate
Technical skills 
<---
F1
0.582
Analytical skills
<---
F1
0.691
Leadership skills
<---
F1
0.542
Communication skills
<---
F1
0.588
Decision-making skills
<---
F1
0.747
Problem-solving skills
<---
F1
0.635
Access to training
<---
F2
0.558
Well trained
<---
F2
0.699
Attract and retain talent
<---
F2
0.638
Educational profile
<---
F2
0.504
Adaptable to change
<---
F3
0.398
Entrepreneurial zeal
<---
F3
0.609
Creative 
<---
F3
0.665
Aware of global trend
<---
F3
0.634
Competency 
<---
F3
0.641
New idea
<---
F3
0.722
Share knowledge
<---
F3
0.509
Long tenure 
<---
F3
0.463
Experience 
<---
F3
0.475
Information sharing
<---
F3
0.545
Work as a team 
<---
F3
0.564
Loyal 
<---
F4
0.646
Committed 
<---
F4
0.568
Satisfaction 
<---
F4
0.623
Self-motivated 
<---
F4
0.643
Tendency to leave 
<---
F4
0.538
Willingness 
<---
F4
0.462
Trustworthiness 
<---
F4
0.53

In Table 7 the covariance among the common factors of skills, education and training, knowledge and competencies and attitudes are in between 0.211 to 0.303. The covariance among the item is statistically significant as p-value is 0.000.
The Table 8 shows a strong correlation between the common factors of human capital. The highest correlation exists between knowledge, competencies and attitudes of the employee (0.785), whereas there is least correlation exists between skills and attitudes of the employee (0.640).

7. DISCUSSION

The RMG sector is the backbone of the Bangladeshi economy. Bangladesh has a strong position in the global apparel market. The vision of government of Bangladesh is to increase its global market share from five percent to eight percent by 2021, which will necessitate growth in exports from the present level of $28.15 billion to about $50b.  This can only be achieved if organisations can sufficiently increase the value and amount of human capital in the sector. The study recommends that the skills, education and training, knowledge, competency and attitudes of the employee are recognised as vitally important elements of human capital in order to achieve this.  Accordingly, the proper initiatives should be undertaken to improve the technical skills, analytical skills, problem-solving skills, decision-making skills, and communication and leadership skills of employees. Moreover, training must be arranged to develop knowledge and competency levels. A proper work environment and timely incentives should also be provided to employees in order to build favorable attitudes such as loyalty toward the organisation.

Table-6. Intercepts: (Group number 1 - Default model).

Items
Estimate
S.E.
C.R.
P
Label
Technical skills
4.053
0.045
89.436
***
par_34
Analytical skills
3.755
0.047
80.149
***
par_35
Leadership skills
3.923
0.049
80.299
***
par_36
Communication skills
3.808
0.055
68.689
***
par_37
Decision-making skills
3.683
0.057
64.801
***
par_38
Problem-solving skills
3.899
0.055
70.719
***
par_39
Access to training
3.803
0.056
67.437
***
par_40
Well trained
3.947
0.056
70.643
***
par_41
Attract and retain talent
3.851
0.059
65.599
***
par_42
Educational profile
3.548
0.068
51.862
***
par_43
Adaptable to change
3.49
0.065
53.985
***
par_44
Entrepreneurial zeal
3.168
0.065
48.85
***
par_45
Creative 
3.293
0.063
52.24
***
par_46
Aware of a global trend
3.346
0.064
52.177
***
par_47
Competency 
3.438
0.05
68.895
***
par_48
New idea
3.212
0.064
49.851
***
par_49
Share knowledge
3.582
0.058
62.235
***
par_50
Long tenure 
3.707
0.065
56.84
***
par_51
Experience 
3.856
0.06
64.54
***
par_52
Information sharing
3.976
0.051
77.652
***
par_53
Work as a team
3.957
0.052
76.03
***
par_54
Trustworthiness
3.851
0.061
63.495
***
par_55
Loyal 
3.995
0.055
72.134
***
par_56
Committed 
4
0.046
87.489
***
par_57
Satisfaction 
3.856
0.053
72.532
***
par_58
Self-motivated 
3.62
0.056
64.653
***
par_59
Tendency to leave
3.423
0.07
49.159
***
par_60
Willingness 
3.135
0.06
52.038
***
par_61

Table-7. Covariances: (Group number 1 - Default model).

Latent Variables
Relations
Latent Variables
Estimate
S.E.
C.R.
P
Label
F4
<-->
F3
0.283
0.052
5.421
***
par_23
F1
<-->
F3
0.303
0.048
6.307
***
par_24
F2
<-->
F3
0.251
0.044
5.646
***
par_25
F4
<-->
F1
0.211
0.042
4.966
***
par_26
F4
<-->
F2
0.223
0.044
5.062
***
par_27
F1
<-->
F2
0.242
0.042
5.792
***
par_28

Here, F1= Skills, F2= Education and Training, F3= Knowledge and Competencies and F4= Attitudes of the employee.

Table-8. Correlations among dependent variable: (Group number 1 - Default model).

Latent Variables
Relations
Latent Variables
Estimate
F4
<-->
F3
0.785
F1
<-->
F3
0.741
F2
<-->
F3
0.666
F4
<-->
F1
0.64
F4
<-->
F2
0.735
F1
<-->
F2
0.705

8. POLICY IMPLICATIONS

The study has distinct implications. Firstly, it provides empirical evidence as to the factors that affect human capital in Bangladesh’s RMG industry. Secondly, the study advises the policy maker, BGMEA, BKMEA, entrepreneur and investors to focus on those key variables that affect the development of human capital in RMG. Finally, the investigation and findings of ill help future researchers in the field of human capital development.

9. LIMITATIONS

This study has certain limitations. Firstly, it was based on data collected from 208 respondents within the RMG sector only. Secondly, the survey instrument was mainly constructed using the Likert scale. In consequence, there may be the chance of central tendency bias, acquiescence bias and social desirability bias.

10. DIRECTIONS FOR FUTURE RESEARCH

Researchers may widen the scope of similar studies in the future by accumulating data from other sectors of the Bangladeshi economy such as the pharmaceutical, educational, and information technology. Regard may also be had to data from more developed economies.

11. CONCLUDING REMARKS

Human capital is considered to be at critical to any knowledge-based economy and is a basic component of intellectual capital. Successful organizations must recognize the importance of HC as a foundation of sustainable, competitive advantage. This study has demonstrated that skills, education and training, knowledge, competencies and the attitudes of employee are the essential elements of human capital.

Funding: This study received no specific financial support.   
Competing Interests: The author declares that there are no conflicts of interests regarding the publication of this paper.

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Appendix-A  

Model Fit Summary

CMIN

Model
NPAR
CMIN
DF
P
CMIN/DF
Default model
93
565.404
341
0
1.658
Saturated model
434
0
0
Independence model
56
2228.31
378
0
5.895

RMR, GFI

Model
RMR
GFI
AGFI
PGFI
Default model
0.045
0.832
0.8
0.699
Saturated model
0
1
Independence model
0.191
0.306
0.255
0.285

Baseline Comparisons

Model
NFI
RFI
IFI
TLI
CFI
Delta1
rho1
Delta2
rho2
Default model
0.746
0.719
0.881
0.866
0.879
Saturated model
1
1
1
Independence model
0
0
0
0
0

Parsimony-Adjusted Measures

Model
PRATIO
PNFI
PCFI
Default model
0.902
0.673
0.793
Saturated model
0
0
0
Independence model
1
0
0

NCP

Model
NCP
LO 90
HI 90
Default model
224.404
162.945
293.759
Saturated model
0
0
0
Independence model
1850.31
1705.426
2002.64

FMIN

Model
FMIN
F0
LO 90
HI 90
Default model
2.731
1.084
0.787
1.419
Saturated model
0
0
0
0
Independence model
10.765
8.939
8.239
9.675

RMSEA

Model
RMSEA
LO 90
HI 90
PCLOSE
Default model
0.056
0.048
0.065
0.101
Independence model
0.154
0.148
0.16
0

AIC

Model
AIC
BCC
BIC
CAIC
Default model
751.404
781.708
Saturated model
868
1009.416
Independence model
2340.31
2358.557

ECVI

Model
ECVI
LO 90
HI 90
MECVI
Default model
3.63
3.333
3.965
3.776
Saturated model
4.193
4.193
4.193
4.876
Independence model
11.306
10.606
12.042
11.394

HOELTER

Model
HOELTER
HOELTER
0.05
0.01
Default model
141
149
Independence model
40
42

Appendix-B

Covariances: (Group number 1 - Default model)

Errors
Relations
Errors
Estimate
S.E.
C.R.
P
Label
e13
<-->
e20
-0.177
0.033
-5.309
***
par_31
e23
<-->
e24
0.115
0.027
4.24
***
par_32
e22
<-->
e23
0.127
0.035
3.665
***
par_33

Correlations: (Group number 1 - Default model)

Errors
Relations
Errors
Estimate
e13
<-->
e20
-0.423
e23
<-->
e24
0.348
e22
<-->
e23
0.281

Variances: (Group number 1 - Default model)

Latent Variables and errors
Estimate
S.E.
C.R.
P
Label
F1
0.373
0.064
5.848
***
par_62
F2
0.316
0.063
5.044
***
par_63
F3
0.448
0.078
5.769
***
par_64
F4
0.291
0.076
3.815
***
par_65
e1
0.281
0.03
9.227
***
par_66
e2
0.237
0.028
8.47
***
par_67
e3
0.349
0.037
9.406
***
par_68
e4
0.416
0.045
9.197
***
par_69
e5
0.296
0.038
7.817
***
par_70
e6
0.376
0.042
8.921
***
par_71
e7
0.454
0.051
8.898
***
par_72
e8
0.33
0.045
7.395
***
par_73
e9
0.423
0.052
8.207
***
par_74
e10
0.723
0.078
9.217
***
par_75
e11
0.728
0.073
9.943
***
par_76
e12
0.547
0.058
9.445
***
par_77
e13
0.459
0.051
9.017
***
par_78
e14
0.509
0.054
9.343
***
par_79
e15
0.304
0.033
9.314
***
par_80
e16
0.411
0.047
8.818
***
par_81
e17
0.508
0.052
9.744
***
par_82
e18
0.691
0.07
9.838
***
par_83
e19
0.572
0.058
9.816
***
par_84
e20
0.382
0.04
9.524
***
par_85
e21
0.382
0.04
9.599
***
par_86
e22
0.548
0.059
9.275
***
par_87
e23
0.37
0.043
8.683
***
par_88
e24
0.293
0.032
9.076
***
par_89
e25
0.358
0.041
8.779
***
par_90
e26
0.381
0.044
8.618
***
par_91
e27
0.713
0.077
9.282
***
par_92
e28
0.591
0.062
9.584
***
par_93

Appendix C

Survey Instrument

Respondents Profile
1. Name of Organization: 2. Address
3. Number of employees: 4. Operational age of Organization:
5. Name of respondent: 6. Designation:
7. Age: 8. Year of Experience:
9. Marital Status:  

Part A: The degree of Human Capital available in the organization

i. Skills

Please tick mark(√) from the scale of 5, the most appropriate matching scale
Strongly disagree
(1)
Disagree (2)
Neither agree
nor disagree(3)
Agree (4)
Strongly agree
(5)
Employees have adequate technical skills to do their specific assigned job.          
Employees can analyze and face a critical situation.          
Employees have enough communication skills.          
Leadership  skills          
Employees have good decision-making skills.          
Employees have the skills to solve the problem.          

ii. Education and Training

Please tick mark() from the scale of 5, the most appropriate matching scale
Strongly disagree (1)
Disagree (2)
Neither agree  nor disagree (3)
Agree (4)
Strongly agree (5)
Employees’ educational profile matches with their job requirement.          
The organization is able to attract and retain talented human resources.          
Employees are well trained on their job.          
Procedures in place that enable employees to access training when they need it.          

iii. Knowledge and Competencies

Please tick mark(√) from the scale of 5, the most appropriate matching scale
Strongly disagree (1)
Disagree (2)
Neither agree  nor disagree(3)
Agree (4)
Strongly agree (5)
Employees have the ability to work as a team.          
Employees have the information they need to do their jobs.          
Employees are well experienced on their job.          
Most of the employees have a long tenure in the organization          
Employees share knowledge with each other.          
Employees generate new innovative ideas.          
The competence of Employees as a whole is equal to the most ideal level (matching with their work requirements and responsibilities).          
Our Employees are aware of global trends in their respective areas.          
Employees are creative.          
Employees have an entrepreneurial zeal in them while doing the job in the organization.          
Employees are proactive in approach and highly adaptable to change.          

Iv. Attitudes

Please tick mark(√) from the scale of 5, the most appropriate matching scale
Strongly disagree
(1)
Disagree (2)
Neither agree  nor disagree
(3)
Agree (4)
Strongly agree
(5)
Employees are loyal toward the organization.          
Employees’ trustworthiness and credibility cannot be doubted.          
Employees are committed to the organizational strategy.          
Employees are satisfied with the organization.          
Employees are self-motivated toward their job.          
Employees don’t have the tendency to leave the organization.          
Employees are willing to make tough decisions.          

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