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Investigate Airport Service Quality- A Case Study of Airports in Shanghai. International Journal of Business, Economics and Management, [S. l.], v. 6, n. 2, p. 61–75, 2019. DOI: 10.18488/journal.62.2019.62.61.75. Disponível em: https://archive.conscientiabeam.com/index.php/62/article/view/1208. Acesso em: 6 aug. 2026.