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The Dimensions of the Quality Perceived by Users in a Clinical Analysis Laboratory of A University Hospital. International Journal of Business, Economics and Management, [S. l.], v. 7, n. 6, p. 343–359, 2020. DOI: 10.18488/journal.62.2020.76.343.359. Disponível em: https://archive.conscientiabeam.com/index.php/62/article/view/1256. Acesso em: 5 aug. 2026.