The impression of information system internalization on the sustainability of the quality of financial reports and their impact on local government performance

Abstract

This study discusses a research gap concerning the incorporation of information technology in regional financial management. Specifically, it examines the factors influencing the implementation of information technology, including coercive, mimetic, and normative pressures, and their effects on the performance of regional financial management in the city of Palu. This research employs a quantitative approach. The utilization of a quantitative approach in this study can offer a suitable implementation model for all local governments to establish sustainable performance alignment. The participants in this study consisted of individuals who utilised the regional financial information system for all local government agencies in the city of Palu, as well as the heads of these government agencies. Questionnaires were distributed to the intended respondents online via the Google Form application, so that 81 responses were obtained from users of the regional financial information system in all agencies in the city of Palu and heads of agencies. The analysis tool used is the structural equation model with the help of WarpPLS 7.0 software. The results of the study show that coercive and normative pressure can affect the success of information technology implementation in local government environments. Institutionalization of information technology within the local government environment can improve the performance of regional financial management.