Emergence of constructed environment for selected tourist destinations management in Northeast India: Insights from stakeholders

Abstract

The study aims to introduce the concept of the constructed environment and its influence on tourism destination management in Northeast India. Post-pandemic, the region shows significant recovery, necessitating a systematic approach to managing the sector. To establish the relevance of the study's concept, the literature review is based on a triangulation review matrix. The study has three main objectives: firstly, to highlight the status of the constructed environment; secondly, to determine its impact; and thirdly, to investigate stakeholder consciousness. A qualitative methodology is adopted, with data collected through questionnaires and interviews, focusing on 28 destinations with 2,305 responses from tourists, to assess concepts and stakeholder management. Data analysis employs opinion synthesis matrices and graphical representations, examining elements of the constructed environment and stakeholder consciousness in relation to the objectives. The study effectively addresses stakeholder competence and consciousness by correlating these with tourist satisfaction, expectations, and revisit intentions. It provides strong evidence for improving the environment by maintaining excellent infrastructure at rural destinations in Arunachal Pradesh and Nagaland. Sikkim and Assam demonstrate outstanding performance in environmental management and maintenance. The study emphasizes the importance of stakeholder awareness when framing policies and assessing each destination's status based on tourist responses regarding the constructed environment.