Performance Quality Evaluation of Faculty Members at Al- Qassim University from their and their Students’ Perspectives and Proposing a Model for its Development in the Light of Total Quality Standards

Abstract

The study aims to evaluate performance quality evaluation of faculty members at Al-Qassim University from their and their students’ perspectives and proposing a model for its development in the light of total quality standards. The researcher used analytical-descriptive method because it fits the study purposes. The sample consisted of (102) male and female faculty members who hold PhD degrees and (730) male and female students in scientific and literary majors of both samples who had been purposively selected. The results revealed to that performance quality of faculty members at Al-Qassim University was (high) from their point of view. The study revealed to in the construction of a model to develop the performance, quality of faculty members in the light of the total quality standards. The researcher recommended conducting various studies in the field of developing faculty members’ performance in accordance with total quality standards at Al-Qassim University.